بسم اللہ الرحمٰن الرحیم
In the name of Allah, the Most Gracious, the Most Merciful.
SuchScore exists for two reasons: to make businesses realise that customer service wins customers, and to make consumers realise that their voice matters — even one honest review deserves to be heard.
Welcome to SuchScore.com.
Pakistan is home to 250 million people who don't know their consumer rights.
Not because they don't care — because there's nowhere to go when something goes wrong. Our courts are busy. Our regulators are stretched thin. If a brand overcharges you, sells you a faulty product, or ruins a service you paid good money for, the most you can usually do is walk back into that same branch and ask them — politely — to look into the matter.
We are the country where shopkeepers write in bold lettering:
خریدا ہوا مال واپس نہیں ہو گا
Once you've bought it, it's yours.
When we want to buy something, we ask a cousin, a friend, a neighbour. Or we read Google reviews — most of which we don't quite trust. There is no proper platform where consumers can hold businesses accountable.
I want to change that.
What's in the name
Such (سچ) is your truth. Scoreis your rating. Together, that's what we're asking for — your honest truth, scored out of five. Nothing more, nothing less.
Imagine a different Pakistan
Imagine you leave an honest review about a service that went wrong — and the company calls you, not to threaten you, but to fix it. Imagine a hospital is held publicly accountable when something goes wrong, instead of quietly carrying on. Imagine that loyalty has to be earned, not assumed. Imagine a country where customer service isn't a luxury — it's the cost of doing business.
That's the Pakistan SuchScore is trying to build.
A Pakistan where, if you're choosing between ten television shops on the same road, you don't have to guess. You can see — from real customers — which shop gave a fair price, which one accepted a return without an argument, which one looked after the buyer after the sale was made. A Pakistan where good businesses get the customers they deserve, and bad ones have to either improve or fade away.
A Pakistan where honesty comes first. Where the food on your plate is what they said it was. Where no one rips you off — and if they do, the rest of us know about it.
Why I'm building this
I'm Muhammad Ali Hashir. I grew up in Pakistan. I think about it every day. SuchScore is my attempt to give back something this country has needed for a long time — a place where ordinary people's voices are louder than a brand's marketing budget.
This only works if you join us
One review changes nothing. Ten thousand reviews change a culture.
If you've ever been overcharged at a workshop, served stale food at a restaurant, lied to by a hospital, or ignored by a courier company — that experience is data. Share it. Someone else is about to walk into the same shop tomorrow, and your honest review is the only thing standing between them and the same disappointment.
And if you've been treated well — say so loudly. Good businesses in Pakistan are rare and brave. They deserve customers who notice.
When millions of us start reviewing honestly and in numbers, businesses will have no choice but to raise their standards. They'll fear losing customers more than they fear hearing the truth. That's how a society of accountability is built — not by waiting for institutions to fix themselves, but by us, the consumers, refusing to stay silent.
Join us. Write a review.
Tell your family. Tell your friends. Tell your WhatsApp groups.
Pakistan deserves better. Together, on SuchScore.com, we can build it.
— Muhammad Ali Hashir
Founder, SuchScore.com